The 8.5 hectare hotel complex provides a wide range of facilities and services for the discerning traveller. These include the signature CHI, The Spa at Shangri La , and a dedicated well being zone comprising two gymnasiums, a swimming pool and and a yoga room. In addition, there are four swimming pools within the grounds. There is also a traditional Arab market souk built in a modern setting offering a variety of shops under one roof which are connected by a water way featuring Arabic gondolas.