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Careers at Destinology

current vacancies

To apply for one of the positions below, please email your CV and covering letter to careers@destinology.co.uk stating your notice period and salary expectations.

Travel Consultants - £16,000-£24,000 plus uncapped Sales Incentive Scheme (Commission)

Exploring the lush, rice terraces of Ubud; observing the magnificent Great Migration in Botswana; soaring in a seaplane over the spectacular attols of the Maldives; or watching the Caribbean sunset while sipping a refreshing planters punch. Imagine if this was part of your sales job and you could book it for yourself, or for a customer, with the same excitement and motivation?  You can, as a travel consultant with Destinology.

Destinology are the experts in luxury travel. Service and quality is at the heart of everything we do. We’re honoured to have won many awards and accolades over the years including British Travel Awards, TTG Awards, Coolbrands and Feefo Gold Trusted Merchant. However, the best reward is that our customers come back and book their holidays with us time and again.

We’re at a very exciting period of growth in our company and we are hiring six travel consultants. If you’re a sales consultant who lives, breathes and talks of luxury travel, to all continents of the world; your dream job could be matched up with your dream holidays. Destinology works with a discerning, loyal customer base. We want you to fulfil their dreams by using your exceptional knowledge on luxury travel to deliver an 8-star service.

This isn’t a highly-pressurised sales job with lots of cold calling. We don’t do cold calls. If you’re not working with repeat customers, you’ll be dealing with warm leads gained from our brilliant marketing team. Of course, you’ll have targets, we want to grow our customer base and increase repeat business. However, you’ll also have the guidance of a great sales manager, the camaraderie of a superb sales team and the overall support from the business.

Every Destinology holiday is unique; tailor-made by you, the customer’s personal travel consultant. We all have different tastes and preferences when booking a holiday, so you’ll listen carefully to the customer to create their ideal itinerary and add those little personal touches that make a big difference. Whether it’s securing their place at a “fully booked” hotel or arranging a special welcome for them, you’ll build up the connections at our resorts that can make a real difference to our customer’s holiday.

The customer journey is paramount, from the moment you make contact, we want them to feel they can call you at any time with questions about destinations, activities, journey times and costs, amongst other things. People will want to talk to you because of your friendly, outgoing and caring attitude. You’ll provide expert advice through your own extensive knowledge and by attending our in-house product training sessions. Then, of course, you’ll have two or three amazing familiarisation trips a year, to learn more about our offerings.

Staff welfare is extremely important to us, happy employees means happy customers and this is evident through our long-term staff retention. You will be based in our headquarters, in the Horwich area of Lancashire, where we have a fun office environment whilst delivering first class professionalism. Benefits include discounted holidays; workplace pension; life assurance; child care vouchers; eyesight test vouchers; concessions and free car parking.

You don’t need previous experience in travel sales. However, you must have an infatuation with holidaying around the world, while your customer care must be out of this world.

If you’re confident you can help us win our next customer service award, send in your CV, along with a covering letter telling us why you are ideally matched for this job to careers@destinology.co.uk. .......Who knows where Destinology can take you!

how to apply

To apply for the above position, please email your CV and covering letter, stating your notice period and salary expectations using the link below.

apply now

Content Writer/Copywriter

Full time/possible job share

Do you have ...

  • Excellent written English?
  • A gift for proof-reading?
  • An aptitude for detail and accuracy?
  • An ability to research and produce original copy?
  • A travel industry background? (preferred)

If this sounds like you, then read more about our vacancy for a Content Executive!

The Company

Destinology is a Luxury Tour Operator offering holidays and experiences around the world. Mainly online, we create high-end travel arrangements for customers who expect trusted opinions and personal service. Our website is our shop-window – and we continually improve and diversify, to keep one step ahead in this competitive industry.

The Role

The role of Content Executive sits in a five-strong Content Team. This interesting and varied role enables talented individuals to write about the most luxurious properties in the world. Key tasks:

  • Writing accurate and original content for our hotels, tours & experiences
  • Sourcing supporting imagery
  • Liaising with both internal and external suppliers
  • Writing travel guides for places – great and small

Essential skills/requirements:

  • An exceptional standard of written English is absolutely essential
  • Accuracy in the relaying of written information
  • A passion for travel
  • A common-sense approach to interpretation
  • Computer skills Word/Excel and general office process familiarity

Desirable skills/requirements:

  • Experience in a copywriting environment
  • Experience within the travel industry
  • Skills in the use of CMS systems

Is this you?

  • You are a person who loves to write.
  • You’re at home producing totally accurate, factual copy against set guidelines.
  • You will be able to write in a designated ‘tone of voice’ that the Destinology customer has come to expect.
  • You are happy working as part of a small, friendly team and can communicate effectively.
  • You can organise your workload and complete tasks to deadlines with minimum supervision.
  • You respond well to change and take up new challenges with relish.
  • You may already be working in a similar role or you may have the skills we are seeking and recognise yourself in this description!

The Rewards

Starting salary for this position is £18,000 per annum, plus:

  • Performance related annual bonus scheme
  • 22 days’ annual holiday rising to 25 after 6 years
  • Discount on Destinology holidays
  • Free car parking
  • Death in service benefit
  • Concessions through Saga Plc for travel and other Saga products

If this sounds like your dream job, then get in touch and convince me!

 

how to apply

To apply for the above position, please email your CV and covering letter, stating your notice period and salary expectations using the link below.

apply now

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