Destinology Customers - COVID-19 - FCO - Update

 

Sofitel Dubai The Palm Resort & Spa

  • Deluxe

Tailored Just For You

Our personal travel specialists go above and beyond to give you the best luxury experience, and every holiday we create is tailored just for you by our experts.

Sofitel Dubai The Palm understand that your holiday is a special time and are therefore pleased to introduce their Covid-19 guidelines, Accor’s ALL SAFE Lable, a multi-layered program creating a safe zone for you and your loved ones. Employing world class-health & safety measures, the latest technology and carefully planned regulations the resort has a dedicated ALLSAFE Officer to oversee the health and safety standards.

Guest Experience

New Guest Contact Measures - Arrivals

  • Disinfectant spray and temperature check via thermal cameras at entrance
  • Self-parking option
  • Social distancing measures of 2m between individuals and 4m between groups
  • Sofitel The Palm team members will be wearing personal protective equipment and following high standards of hygiene
  • Guests will be provided with individual sanitiser, wipes and masks and signs will be utilised to advise of any restrictions to guest touchpoints
  • Hand sanitiser dispensers are available across resort

Enhanced Cleaning protocols – public areas

  • Frequent disinfection of all hight touch areas including toilets and elevators
  • Sanitiser available at stations across the resort

Enhanced Cleaning protocols – rooms

  • Increased frequency of sanitisation by dedicated team
  • Turn-down service only on request
  • Minibar emptied and will only be replaced upon guest request

Pool and Beach and Recreational Facilities

  • 2m social distancing measures between individuals and 4m between groups on beach and sun beds
  • 2m distance between swimmers
  • 5 guests maximum in any group
  • 2m distance between two groups of families for sun beds

Sofitel Fitness

  • Advanced booking process, maximum of 20 guests in gym at any time
  • Designated machines have been labelled for social distancing purposes

Enhanced Food Safety Standards

  • Covid-19 protocols and standards have been established at restaurants and bars as per local authority guidelines
  • 2m distance between tables
  • Breakfast is pre-ordered – no buffet
  • Tables are set after guests are seated

Services and Facilities currently open

Food & Drink Outlets

  • The World Eatery
  • Manava Restaurant
  • Porterhouse Steaks and Grills
  • Maui Beach Restaurant and Pool Bar
  • In Room Dining
  • Olivier’s Lounge
  • Maui Beach Restaurant and Pool Bar – Zoya by Maui, Beach Movie Nights and Ice Cream Bar

Fitness and Leisure Facilities

  • Sofitel FITNESS
  • Beach
  • Three pools
  • Water sports

Retail and Salon

  • BinSina Pharmacy
  • Zake Gents and Ladies Salon

Dubai The Palm Location – Private Beach and Watersports

Located on the East Crescent of the Palm Jumeirah, Sofitel Dubai The Palm Resort & Spa is a French-Polynesian inspired resort that invites guests to ‘Live the French Way.’ Accommodation ranges from Classic Rooms to apartments to Beach Villas. Play tennis, enjoy water sports off the private beach or relax in the spa. The hotel has six restaurants featuring food from around the world and there are five bars where you can enjoy live sport, be inspired by the art of cocktail making or where you can enjoy ice cream, sorbets and smoothies.



In Our Opinion

‘This is a great hotel, popular with Destinology travellers. The beach holiday atmosphere blends perfectly with luxury service and fabulous fine dining.’

We've been here

Speak to one of our Dubai experts about planning your dream holiday today
  • Air-conditioning
  • Wi-Fi
  • LCD TV
  • Audio system
  • Desk
  • Minibar
  • Safe
  • Tea & coffee making facilities
  • Hairdryer
  • Iron
  • Located on the fourth floor
  • Upper level suite guests only
  • Dedicated check-in and check-out
  • Concierge & business services
  • Gourmet delicacies throughout the day,
  • Breakfast 06.30 – 11.00
  • High tea 12.30 – 17.00
  • Pre-dinner canapes and Apéro Chic 17.30 – 19.30

Apartment One Bedroom

This apartment has one bedroom with king-size bed and en-suite bathroom with tub and rain shower. There is a living room and fitted kitchen adjoining a balcony.

FEATURES

  • 75sqm
  • One king-size bed
  • Maximum occupancy 2 adults, 1 infant & 2 children
  • Bathroom with tub and rain shower
  • Fitted kitchen
  • Living room
  • Balcony

Apartment Two Bedroom

This two-bedroom apartment includes one bedroom with a king-size bed and a second bedroom with twin beds. There is a separate living room and fitted kitchen.

FEATURES

  • 135sqm
  • One bedroom with king-size bed
  • Second bedroom with twin beds
  • Maximum occupancy 4 adults & 2 children
  • Bathroom with tub and rain shower
  • Fitted kitchen
  • Living room
  • Terrace
  • Palm view

Beach Suite

Located in a private area of the resort the Beach Suite has a terrace/balcony off the bedroom and bathroom.

FEATURES

  • 85sqm
  • One bedroom with king-size bed
  • Maximum occupancy 2 adults & 2 children
  • Bathroom with tub and walk-in rain shower
  • Living room
  • Balcony
  • Sea or resort view
  • Interconnecting suites may be available upon request

Junior Suite

The Junior Suite has views of the Palm Jumeirah or Arabian Gulf from a king-size bedroom and open plan living room with sofabed.

FEATURES

  • 60sqm
  • One king-size bed
  • Maximum occupancy 2 adults & 2 children
  • Bathroom with stand-alone tub & walk-in rain shower
  • Open plan living area
  • Balcony
  • Palm or sea view
  • Complimentary access to Amura Kids Club
  • Complimentary access to Sofitel Fitness

Luxury Room

The Luxury Room has one king-size or twin beds and enjoys a view of the Arabian Sea or the Palm Jumeirah.

FEATURES

  • 44sqm
  • One king-size or twin beds
  • Maximum occupancy 2 adults & 1 child
  • Bathroom with tub & rain shower
  • Private balcony
  • Sea or Palm Jumeirah View

Prestige Suite

The Prestige Suite has a king-size bedroom with en-suite bathroom with tub and rain shower. Living room and balcony with views of the water. 

FEATURES

  • 85sqm
  • One king-size bed
  • Maximum occupancy 2 adults & 2 children
  • Bathroom with freestanding tub& walk-in rain shower
  • Guest cloakroom
  • Living room
  • Balcony
  • Complimentary access to Amura Kids Club
  • Complimentary access to Sofitel Fitness
  • Access to Club MillésimeTM at an extra charge

Bathrooms to each bedroom
Guest bathroom
Full kitchen with cooker/microwave/washing machine/fridge/coffee machine
Separate living room
Large terrace
Complimentary WIFI

  • Air-conditioning
  • Wi-Fi
  • LCD TV
  • Audio system
  • Desk
  • Minibar
  • Safe
  • Tea & coffee making facilities
  • Hairdryer
  • Iron
  • Located on the fourth floor
  • Upper level suite guests only
  • Dedicated check-in and check-out
  • Concierge & business services
  • Gourmet delicacies throughout the day,
  • Breakfast 06.30 – 11.00
  • High tea 12.30 – 17.00
  • Pre-dinner canapes and Apéro Chic 17.30 – 19.30

All-Inclusive

  • Daily breakfast lunch and dinner available in all dine-around outlets
  • House and soft drinks in all dine-around outlets

Conditions

  • All-inclusive must be booked to all guests in the booking party
  • In-Room Dining, Minibar, Grab & Go and Food Truck are not included in the package
  • Guests will be presented wit a wristband upon check in to redeem the drinks options
  • Guests can order drinks without meals at Porterhouse Steaks & Grill, Porterhouse Bar, Hong Loong, Moana, Manava, Maui Beach Bar, The World Eatery, Laguna Lounge and Replay Sports Bar
  • Guests may only order 1 drink per person at a time
  • Alcohol can be consumed between 12.00 – 23.00 to adults of 21 years and above in adherence to the UAE law. Soft drinks can be consumed between 09.00 – 23.00
  • The selection of alcohol beverage brands may vary at the discretion of Sofitel The Palm, Dubai and may change daily
  • During the holy month of Ramadan or religious holidays alcohol will be served according to local rules & regulations
  • Sofitel The Palm, Dubai reserves the right to refuse service if intoxication is suspected
  • Not transferrable and cannot be redeemed for monetary value
  • Guests found transferring drinks to other guests may have their package suspended
  • Mixers and juice are included with spirits
  • Sofitel The Palm, Dubai reserves the right to amend rates to reflect and government changes made to taxes or levies
  • Sofitel The Palm, Dubai reserves the right to withdraw the offer with 48 hours’ notice

Leisure

  • Private beach
  • Six outdoor pools
  • Feature water slides & waterfalls
  • Kids’ water fun area
  • Pool & beach cabananas*
  • Land sports at Sofitel Fitness Sports Ground*
  • Eco Golf*

Watersports*

  • Windsurfing
  • Hobie cat
  • Waterskiing
  • Wakeboarding
  • Kayak
  • Pedalo
  • Paddleboats

Waiora Aqua Bounce* (located off the end of the beach)

  • Inflatable obstacle course
  • Slides
  • Towers & bridges
  • Monkey bars
  • Trampoline

Booking with Concierge or personal butler required

Spa*

  • 2,500sqm
  • Six pools – including therapeutic and experience pools
  • Outdoor cabanas
  • Separate male/female zones
  • Sauna
  • Hammam
  • Steam room

Sofitel Fitness*

  • Personal training
  • Fitness classes
  • X-Fitness Zone
  • Aqua-physical
  • Tennis/badminton/handball/football
  • Tennis & swimming lessons

*additional costs apply

Services

  • Complimentary shuttle bus to Aquaventure & Mall of Emirates
  • Limousine services
Dining Options
For guidance only - subject to change

Bed & Breakfast

All-Inclusive - see tab under holidays for details.

Studio-du-Chef-Restaurant

Manava Restaurant

Manava translates to ‘Welcome’ in Tahitian. International buffet including themed dinners. Open for breakfast, lunch and dinner.

Studio du Chef Restaurant & Bar

This French gourmet bistro style restaurant and bar features an alluring terrace perfect for pre-dinner drinks

Moana Seafood Restaurant

Enjoy oysters, lobster, scallops, crab and more. Indoor and outdoor seating areas. Fridays Ocean Brunch and Saturdays Sushilicious Brunch with free flow drinks. Open lunch and dinner.

Porterhouse Steaks and Grills

Popular steakhouse serving prime cuts of meat from around the world - gluten free, Halal, children’s and vegetarian menus. Open for dinner.

Hong Loong

Traditional Chinese with live cooking stations. Signature Peking duck and thin mandarin pancakes. Dim Sum Nights on Wednesday and Thursday. Open for dinner.

Maui

Overlooking the water’s edge, this restaurant serves light bites, pizzas and power bowls during the day. Happy Hour 16.30 – 18.30. Open from 11.00 – 19.00

Porterhouse Bar

The charm of the islands complete with colourful cocktails plus a separate cigar lounge

Laguna Lounge

There is a cool party vibe at the Laguna Lounge. Comfy couches and DJ beats overlooking the sea and skyline. Gourmet treats include pastas, risotto, sushi and lobster. Signature cocktails and shisha are a feature. Open 12.30 – 03.00

The World Eatery

When everyone is looking for something different The World Eatery is bound to have some favourites – Italian pizzas, Arabic mezzes, South American quesadillas. Family friendly and relaxing. Open for breakfast, lunch and dinner.

Replay Sports Bar

Live sporting action on seven flat screens. Cocktails, beers, and other favourites can be accompanied by burgers and snacks. Happy Hour discounts available Sunday to Thursday. Open 16.00 – 01.30

Oliver's

The lobby venue of Oliver’s serves coffees, teas and freshly made pastries and crepes.

Porterhouse Bar

Next to Porterhouse Steaks & Grills this bar is laid back and relaxed. Vintage cocktails and shisha are recommended as you sink into leather armchairs or chill on the open terrace overlooking the pool. Open 16.00 – 01.30

Maui Beach Bar

Located next to the pool and beach this is the perfect location for refreshment. Tropical cocktails, fresh fruit juices and other ice concoctions for a hot day. Open 11.00 – 19.00 with Happy Hour 16.30 – 18.30

Gelati

In the heart of the resort, next to the Amura Kids’ Club (where else), Gelati is an Ice Cream Bar that tempts with ice-cream, sorbets, smoothies and lollies.

Club MillésimeTM

The Executive Lounge is located on the fourth floor and reserved for upper level suite guests. Gourmet delicacies throughout the day, breakfast, high tea and pre-dinner canapes and Apéro Chic.

Located on the East Crescent of the Palm Jumeirah overlooking the city, Sofitel Dubai The Palm is 27 miles, approximately 40 minutes from Dubai International Airport.

  • Aquaventure Waterpark – 1.5 miles 3 mins by car, 30 minute walk
  • JBR Beach & The Walk – 8 miles 24 mins by car
  • Mall of Emirates – 10 miles 26 mins by car
  • Burj Khalifa – 17 miles 30 minutes by car
  • Dubai Parks & Resorts – 26 miles 40 mins by car

Sofitel the Palm welcomes families and offers the following facilities and services to ensure they have an enjoyable stay:

Accommodation

  • Units can accommodate between 1 and 2 children

Dining

  • Porterhouse Grill offers a kids’ menu
  • Maui, Mavana & The World Eatery offer either buffet choices and/or family favourites

Amura Kids Club

Ages allowed: 4 to 12 years

Opening times: daily from 09:00 to 20:00

Cost: complimentary

Activities include:

  • Swimming pool
  • Crafts
  • Karaoke
  • Cinema
  • Face painting
  • Water sports
  • Badminton
  • Beach archery
Price quoted is a guide only please click Check Live Price & Availability for up to date pricing. 2 adults sharing a room.
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Other departure airports, durations and guest configurations are available when you check availability on any given date.
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Price quoted is a guide only please click Check Live Price & Availability for up to date pricing. 2 adults sharing a room.