If you currently have a booking with us and are now affected by the recent changes to the FCO advice, we are actively contacting our customers by order of departure date to advise correctly and issue refunds where applicable.
Please do not be concerned if you do not hear from us immediately, we will be in touch as soon as we possibly can to assist you. We would really appreciate it if you could please work with us and avoid calling our call centre at this very busy time to allow us to assist our with most imminent departures.
Lux* le Morne, Mauritius understand that your holiday is precious time and is fully committed to ensuring a safe, clean & hygienic environment for all guests & staff.
To ensure that you can spend your holiday worry-free, in a safe & relaxing environment the resort has introduced the following measures:
Commitment to Clean
Tourists will not be subject to quarantine upon arrival and you will not be required to submit any medical tests for entry into the Mauritius.
A health declaration card will be required as part of the on-arrival procedure
Doctor on call 24/7 and resident nurse present on all properties
Fogging equipment, electrostatic sprayers, automated sensors and wipes are used to clean all high touch points
Cleaning and disinfectant cycles are increased to ensure optimal hygiene standards
All restaurant tables are sanitised between guests and each outlet is thoroughly cleaned after service and tables are social distanced.
Contactless hand sanitising stations are place throughout the property
All gym equipment is sanitised between uses and entire fitness areas are sanitised after service
Sunbeds have been arranged to be 1m apart, follow the marks and signage
The layout of seats and loungers have been changed at the spa
Team members wear masks and gloves in all relevant areas
Daily temperature checks are carried out for everyone accessing the hotel
A trained COVID-19 officer is responsible for all procedures and regulations
No buffet-style options as live cooking stations are shielded with protective screens
Menus are on iPads or can be accessed via a QR code
Spa – in the changing rooms, clean towels are placed in individual lockers. A disposable face cradle, bedcover, sanitised eye pillow and disposable tissues are provided.
A biozone mobile disinfection atomiser is in the lobby, common areas and treatment rooms
Treatment rooms, showers and lockers are cleaned between treatments and therapists wear special disposable gowns
Gym – Shoe sanitising mat at the gym entrance, please book your time slot in advance
Private indoor sessions are replaced by outdoor group classes
Small fitness equipment is individually packed and sanitised
Sanitary wipes and sanitiser bottles in your room
Each room remains vacant for 24 hours between one departure and the next arrival
Pedal bin for face masks and other protective gear
Minibars are empty and can be filled up with your favourite items upon request
These measures are in compliance with the rules and regulations stipulated by the Mauritian authorities; and as the resort treats the health & safety off all hotel guests with the utmost importance, they also reserve the right to open or close, increase or decrease services and facilities as the situation around Covid-19, governmental stipulations and/or business demand develops
Mauritian Sunsets – Beach and lagoon perfect for Snorkelling.
Situated on the sunset side of Mauritius and protected from the trade winds Lux* Le Morne is set in landscaped gardens and has four pools a spa and restaurants serving foods from around the world. The beach and ocean provide the opportunity to experience water sports including kayaking in transparent boats, snorkelling, paddle boarding and windsurfing. On dry land there is tennis, bocce ball and beach volleyball.
In Our Opinion
“You must go All-Inclusive and enjoy VIP Beach Service including sunglasses cleaning and face mists, Café Lux* pancakes every afternoon and beach sunset canapes with Popcap sparkling wine.”
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Individual clients’ All Inclusive begins on arrival and ends at noon on day of departure
The whole of stay must be on the same meal plan basis
No compensation will be offered for non-consumed items
Families and other groups travelling as a party must be under the same package conditions
All drink and food items are for personal consumption only
Items from the hotel boutique
Bicycles and car rental
Items not included in the restaurants, bars and minibar
New tennis balls
Cigars / cigarettes / shisha
Telephone calls, fax, laptop rental and postal services
Laundry and dry cleaning
Deep sea fishing
Special evenings, shows, events and dinners
This luxurious hotel makes for the perfect romantic getaway in the stunning surroundings of Mauritius.
Honeymoon package includes: • One fruit platter on arrival • For couples booked on a half board basis minimum One romantic dinner during your stay (drinks not included) • One bottle of sparkling wine from the private reserve Pop Cap • One honeymoon cake • One cooking class • For stays of 10 nights minimum, get one free massage per adult, per stay for 45 mins. To be taken 10:00 - 16:00 on appointment
Conditions • Non-combinable with any other special offer • Applicable to all rooms or villas • Added values cannot be exchanged, refunded or offered to another person • A copy of the wedding / civil partnership certificate must be sent to the reservation department as part of the booking procedure • Wedding or civil partnership certificate must not exceed 12 months from date of issue • Wedding anniversary as from 5 years of wedding and then every 5 years
• Arrival present • Dedicated co-ordinator • Wedding set-up & decoration • Wedding Ceremony with State Officer • Special wedding menu (not including drinks) • Wedding cake (for two) • Special breakfast in room the following day
Conditions • Minimum 7night stay
• Arrival present • Dedicated co-ordinator • Separate room for the bride on wedding day before ceremony (upon availability) • Hair and Make-up including trial • Wedding set-up & decoration • Bridal bouquet and groom’s button hole • Wedding Ceremony with State Officer • Special wedding menu (not including drinks) • Wedding cake (for two) • Champagne for the bride and groom • Live musician (solo) • Special breakfast in room the following day
• Arrival present • Dedicated co-ordinator • Separate room for the bride on wedding day before ceremony (upon availability) • 1 spa session per stay for the bride (massage, manicure & pedicure) • 1 spa session per stay for the groom (massage & body scrub) • Hair and Make-up including trial • Wedding set-up & decoration • Bridal bouquet and groom’s button hole • Pressing flowers & framing of bouquet & button hole • Wedding Ceremony with State Officer • Special wedding menu (not including drinks) • Wedding cake (10 max) • Champagne & canapes (10 max) • Live musician (Trio) • Romantic Room the evening of the wedding day • 50 Wedding photographs & album • Special breakfast in room the following day
• Games room • Library • Gym (Open 08:30 – 20:00) • Yoga and Meditation classes
Spa & Wellness • 8 double rooms • 1 vichy shower • 1 double outdoor massage kiosk • 1 double outdoor massage kiosk • 1 hammam • 1 sauna Please note that children under the age of 8 are not allowed in the spa. Open 08:30 – 20:00.
TRAVEL AWARE – PREPARING FOR SAFE AND HEALTHY TRAVEL ABROAD
The Foreign and Commonwealth Office (FCO) provide the latest travel advice by country including safety and security, entry requirements, travel warnings and health. For the latest FCO advice
please refer to www.gov.uk/travelaware
Current travel health information can be found by visiting www.travelhealthpro.org.uk
a resource set up by the Department of Health. The advice can change on all sites so please check regularly for updates.