We believe that there’s nothing better than having a holiday to look forward to and that, whatever else is happening in the world, booking your holiday should be a worry-free and exciting experience.
With this in mind, we have introduced our Peace of Mind Promise to give you the confidence to book your holiday, and the reassurance of knowing that you can change your plans if you need to.
Our dedicated Travel Concierge team is on hand 7 days a week to help you choose your perfect holiday and to answer any questions you may have. We’re here for you too should you need to make any changes.

Our Peace of Mind Promise

Your holiday is 100% protected - We’re ABTA and ATOL bonded, so your money is 100% protected with us.
No amendment fees - We’ll waive our amendment fees for any changes you make.*
No questions asked refund - Cancel your holiday up 45 days before departure and receive a full refund.°
Postponement promise - If you decide to postpone, we'll do our best to rebook your holiday for the same price next year.
There’s less to pay up front... With low deposits from 10%, there’s less to pay up front.†
...and more time to pay - Your final balance can be paid up to 45 days before departure.
We’re here for you - You’ll have direct access to a dedicated Travel Concierge who can assist with any aspect of your holiday, plus 24 hour support in resort.

Terms & Conditions:

*Fee-Free Amendments

We will waive our amendment fees for any changes you make before departure. You will only pay the difference in price for the amended trip; if the new price is less we will reduce your holiday cost accordingly. Some elements of a holiday may be non-changeable or non-refundable; these will be advised at the time of booking.

°No Questions Asked Refund

For new bookings made between 11th February 2021 and 31st July 2021, you may cancel your booking and receive a full refund of all refundable elements. Any non-refundable elements of the booking (e.g. low cost flights, ticketed flights or supplier cancellation penalties) will be advised at the time of booking.

†Low Deposit

A deposit of 10% applies to new bookings. Please note some holidays and flights may require a higher, non-refundable deposit or full payment to be made up front. You will be advised if this applies at the time of booking. The balance of the holiday cost must be paid no later than 45 days before departure.

All monies applied to a new booking are non-transferable. All other standard terms and conditions apply to the booking.

These special terms are subject to change and can be withdrawn at any time.

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