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Faisal Khan

Faisal Khan

Specialist areas

Tell us a few things about yourself...

I have worked in the travel industry for over 14 years and have been lucky to visit so many fantastic destinations. My passion for travel has grown over the years and I love sharing my experiences and knowledge with my clients. I pride myself on offering excellent customer service and building my client base through repeat bookings and referrals.

What is your favourite destination and why?

This is hard to narrow down to one destination, for me it has to be the ‘Big Apple’ – New York! It really is like walking around on a film or TV set. With so much to see and do, you will be spoilt for choice. There is something here for everyone, from foodies to shopaholics, and some amazing sights to see including the Empire State Building and the Statue of Liberty. Seeing a show on Broadway is also a must!

Which hotel or resort is your favourite and why?

Gili Lankanfushi in the Maldives. We were fortunate enough to stay in a Villa Suite over the lagoon with a rooftop sun deck. It’s a truly relaxing Maldivian experience with amazing dining experiences including 360, an elevated dining area in the Organic Garden with stunning panoramic views. And the spa treatments are to die for!

What has been your most memorable travel experience?

I would say it was when I had dinner on a deserted castaway island. I was staying at The Residence in the Maldives and the hotel arranged the dinner on their own private island. I was sat with a few friends under the stars as our dinner was being cooked in the middle of the Indian Ocean – it was a truly memorable experience!

Where is next on your wish list?

A safari in South Africa to see the big five would be an amazing experience. I would like to start of the trip with a tour through the Winelands, visiting the various vineyards and seeing the spectacular scenery. I would then want to go on safari and experience nature at its best. I know it would be a truly unforgettable trip.

Customer testimonials for Faisal

" Faisal was very efficient and pleasant and matched a deal I had been looking at elsewhere - fab service!"

" I started dealing with Faisal who quoted for me but then went on his holiday so was handed on to Kimberley. Although I only had the faintest outline of where my family wanted to go, Elephant... ..." read more... Hills and Thailand, we emailed back and forth several times deciding on which area would miss the worst of the monsoon weather at that time of year. Deciding on Koh Samui for the relaxing part of the holiday with lots of snorkelling and diving, and Bangkok for a few days to show my teenage children some of the sounds, smells, sites of this large city. We then had to make changes to the internal flights and transfers to make best possible time of our holiday.

All was handled quickly and efficiently and I was kept informed even when other emails were waiting for a response from Thailand. Several other companies were also quoting for my business at exactly the same time, and I had most faith in Kimberley being out there pushing to get the holiday my family wanted. All hotels and flights were at the top end of the scale and I only expect the organised transfers to be the same when I get there. Destinology were not the cheapest quote, but they were easily the best hotels according to independent TripAdvisor, and we felt on a £6k+ holiday the extra few hundred pounds were worth spending for the better hotels and rooms offered. Obviously a large portion of the cost is made up with the initial long flight and the Elephant Hills stay, but knowing the hotels in Bangkok and Koh Samui are good quality.
"

" I’ve been dealing with Faisal for quite some time and I’ve booked many Holidays through him. I find him thorough and efficient along with speedy responses day or night which I appreciate."

Personal reviews from Feefo & Direct Feedback

"Faisal was very efficient and pleasant and matched a deal I had been looking at elsewhere - fab service!"

"I started dealing with Faisal who quoted for me but then went on his holiday so was handed on to Kimberley. Although I only had the faintest outline of where my family wanted to go, Elephant Hills and Thailand, we emailed back and forth several times deciding on which area would miss the worst of the monsoon weather at that time of year. Deciding on Koh Samui for the relaxing part of the holiday with lots of snorkelling and diving, and Bangkok for a few days to show my teenage children some of the sounds, smells, sites of this large city. We then had to make changes to the internal flights and transfers to make best possible time of our holiday.

All was handled quickly and efficiently and I was kept informed even when other emails were waiting for a response from Thailand. Several other companies were also quoting for my business at exactly the same time, and I had most faith in Kimberley being out there pushing to get the holiday my family wanted. All hotels and flights were at the top end of the scale and I only expect the organised transfers to be the same when I get there. Destinology were not the cheapest quote, but they were easily the best hotels according to independent TripAdvisor, and we felt on a £6k+ holiday the extra few hundred pounds were worth spending for the better hotels and rooms offered. Obviously a large portion of the cost is made up with the initial long flight and the Elephant Hills stay, but knowing the hotels in Bangkok and Koh Samui are good quality."

"I’ve been dealing with Faisal for quite some time and I’ve booked many Holidays through him. I find him thorough and efficient along with speedy responses day or night which I appreciate."

"Faisal was excellent, we explored a number of options departure date wise and he was always quick to respond and extremely helpful, an excellent ambassador for your company"

"Faisal - always helpful with suggestions to fit our criteria, an excellent member of your team!"

"Faisal, gave us the information we needed to make a decision,his communication was excellent,and tried to get us the best deal he could.He contacted Kanahura to make sure as repeaters we got everything we needed. I have used Faisal many times and have always been very impressed with his professional approach."

"Faisal was very professional, dealt with our enquiry excellently and had great customer service. Would definitely recommend him to my friends and family. I had a quote from another company but felt Faisal put my confidence back in booking with a company after receiving terrible service over the last few years booking with other companies."

"The response from the personnel was always direct and timely and all questions were answered knowledgeably. Very good service and I got the good feeling that they were trying to do the best for me. Faizal who dealt with me was excellent."

"Faisal very helpful, informative but not pushy. Will definitely be enlisting his help for future trips. Most importantly, he listened and provided us with relevant quotes. Thank you."

"Very professional from the first contact with Faisal. Very good value for money and superb back up literature sent along with the written quote. We would highly recommend and we will use Destinology again."

"Faisal gave us excellent service."

"Faisal is the most polite helpful person you could wish for to book your holiday he is so knowledgeable always returns your calls nothing is to much trouble. This is our fourth holiday he has booked for us he has made the bookings hassle free. Faisal you are the best. Many thanks"

"Knowledgeable, professional, hassle free. Faisal always delivers."

"It all worked very well and Faisal was very efficient. In fact I have booked another hotel through him."

"Great service from Faisal again, very responsive."

"The service provided by Faisal was very punctual and efficient. I changed my mind quite a few times and he was extremely patient and understanding. Very satisfied with the service."

"Would definitely recommend. Would buy from them again. Faisal was efficient, friendly and answered every question immediately. Excellent service."

"Faisal is the best travel consultant, 4th holiday booking through Destinology and always provides a fast, friendly and efficient service!! We have recommend to friends on several occasions too, thanks for everything Faisal. :)"

"I contacted Destinology with regards to a quote for a holiday to Dubai. I spoke to Faisal Khan who was extremely pleasant and polite and said he would get back to me with quotes. This gentleman was very efficient and came back to me shortly afterwards with quotes and I went ahead and booked the holiday. Nothing was too much trouble for him - cannot fault the service I received from him, he kept me informed either by telephone or by email throughout. Would definitely contact Faisal again when booking another holiday. Puts the likes of Virgin Holidays to shame!"

"Faisal was great, extremely helpful and patient. Also, he was very prompt in his replies which is very important and greatly appreciated. I am very impressed with the service I received."

"Faisal Khan has been very helpful, providing more than one quote and dealing with my various requests. Helpful and courteous at all time. This is my second booking with him, and my 6th with Destinology. I would recommend them and have done so to a few friends who have also made bookings."

"Faisal is always on hand to assist with any queries and gives excellent advice. He is always prompt with his answers and very reliable."

"Having first viewed the website and came to a number of options in terms of holidays for our family, we were then put through to Faisal. His customer service, professionalism, knowledge and patience (we did have a number of questions/options) was excellent. It is our first family holiday abroad for 5 years and with us being a family of five, we were cautious in what we wanted, costs and making sure it ticked all the boxes. Faisal was very helpful and we very much appreciated his commitment in making sure we were happy with what has been arranged"

"Faisal was super efficient - he made himself available via email even when not in the office, and responded to my enquiries really quickly. He’s also got a hidden talent - mind reading!! I had a couple of special requests for our trip to Dubai, but when I raised them, he’d already requested them! Now THAT’S what I call service! That’s Destinology and Faisal for a stress free holiday booking."

"Faisal is always responsive and helpful. Very professional experience."

"Faisal is knowlegeable and very responsive."

"Haven’t been on holiday yet - but booking process with Faisal excellent"

"Faisal Khan has been excellent to deal with and continues to put together the best packages my wife and I could possible hope for. We hope to continue using Destinology in the future."

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