23/09/2019 - Following the news that Thomas Cook has ceased trading, Destinology is liaising with affected customers.
All package holidays and flights booked through Destinology are covered by the CAA’s ATOL scheme, ensuring peace of mind and full financial protection for all holidays and flights booked with the company.
A dedicated team is working alongside those currently on holiday, to assist them and communicate plans. A phone number has been set up for those affected: 01204 474 405.
Customers with a future holiday including a Thomas Cook flight will be contacted by Destinology’s Customer Operations team, who will be calling each customer to provide further information and discuss options.
TRAVEL AWARE – PREPARING FOR SAFE AND HEALTHY TRAVEL ABROAD
The Foreign and Commonwealth Office (FCO) provide the latest travel advice by country including safety and security, entry requirements, travel warnings and health. For the latest FCO advice
please refer to www.gov.uk/travelaware
Current travel health information can be found by visiting www.travelhealthpro.org.uk
a resource set up by the Department of Health. The advice can change on all sites so please check regularly for updates.